At A Candlelit Forest, we value your privacy and are committed to protecting your personal information. This privacy policy outlines how we collect, use, disclose, and protect your information when you visit our website, book a stay with us, or interact with our services. By using our services, you consent to the practices described in this policy.

1. Information We Collect

We collect personal information you voluntarily provide to us when you:

• Visit our website (www.acandlelitforest.com) or social media pages

• Book a stay with us

• Contact us via email, phone, or our online form

• Subscribe to our newsletter

The personal information we collect may include:

• Name

• Email address

• Phone number

• Mailing address

• Payment information

• Any additional information you provide during booking or inquiries

We may also collect non-personal information such as your IP address, browser type, and access times when you visit our website.

2. How We Use Your Information

We use your personal information to:

• Process bookings and payments

• Communicate with you about your stay or our services

• Send updates, promotional offers, and newsletters (if you’ve opted in)

• Improve our website, services, and overall guest experience

• Ensure compliance with legal and regulatory requirements

3. Sharing Your Information

We do not sell, trade, or rent your personal information to third parties. However, we may share your information with trusted third parties who assist us in operating our website, processing payments, or providing services related to your stay, as long as these parties agree to keep your information confidential.

We may also disclose your information if required by law or in response to valid legal requests, such as subpoenas or court orders.

4. Data Security

We take appropriate measures to safeguard your personal information from unauthorized access, alteration, disclosure, or destruction. Our payment processing system uses secure encryption to protect your financial information during transactions.

However, no data transmission over the internet can be guaranteed to be 100% secure. While we strive to protect your personal information, we cannot guarantee the security of information transmitted to or from our website.

5. Your Choices

You have the right to:

• Opt out of receiving marketing communications by following the unsubscribe instructions in our emails

• Request access to or correction of your personal information

• Request deletion of your personal information, subject to legal obligations

To exercise these rights, please contact us at [Insert Contact Information].

6. Cookies and Tracking

Our website uses cookies to enhance your browsing experience. Cookies are small data files stored on your device. These help us analyze site traffic, personalize content, and remember your preferences. You can choose to disable cookies through your browser settings, though this may affect your experience on our website.

7. Third-Party Links

Our website may contain links to third-party websites. We are not responsible for the privacy practices or content of these external sites. We encourage you to review the privacy policies of any third-party sites you visit.

8. Changes to This Policy

We reserve the right to update this privacy policy at any time. Any changes will be posted on this page, with the effective date updated accordingly. We encourage you to review this policy periodically.

9. Contact Us

If you have any questions or concerns about this privacy policy, please contact us at:

A Candlelit Forest
Email: hello@acandlelitforest.com